Assalamu Alaikum. I have been trying to access the app all day today, but the screen stays white and blank.
Wa Alaikum Assalam,
Sorry you’re facing this issue. could you please try a few quick things:
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Reinstall the app (remove any existing version and install a fresh copy)
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Switch your network (WiFi ↔ Mobile Data)
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Try launching the app without internet
If it still doesn’t load, please reach out to us at support@kalaamapp.com with more details and we’ll assist you further.
JazakAllah Khair
Assalamu Alaikum.
Jazak Allahu Khairan for the response. I have deleted and redownload the app, and tried loading it without Wi-Fi. However, due to the fact that I was unable to access the app yesterday, I have lost my streak. I have been working really hard to keep my steak going. If there a way I can continue my streak instead of having to start all over again due to this error? Please let me know.
Jazak Allahu Khairan,
Umamah Mir.
