The app is not working

Assalamu Alaikum. I have been trying to access the app all day today, but the screen stays white and blank.

Wa Alaikum Assalam,

Sorry you’re facing this issue. could you please try a few quick things:

  • Reinstall the app (remove any existing version and install a fresh copy)

  • Switch your network (WiFi ↔ Mobile Data)

  • Try launching the app without internet

If it still doesn’t load, please reach out to us at support@kalaamapp.com with more details and we’ll assist you further.

JazakAllah Khair

Assalamu Alaikum.
Jazak Allahu Khairan for the response. I have deleted and redownload the app, and tried loading it without Wi-Fi. However, due to the fact that I was unable to access the app yesterday, I have lost my streak. I have been working really hard to keep my steak going. If there a way I can continue my streak instead of having to start all over again due to this error? Please let me know.
Jazak Allahu Khairan,
Umamah Mir.