Salam
I have Kalaam on two separate phones.
When I opened it up to do some work on my second phone, my streak for messed up.
Then when I went back to my first phone , the correct streak was there (see attached screenshot), but once I killed the app and reopened then it showed the wrong one again.
I guess this is a bug but more importantly (to me), can you please correct my streak?
Attaching both screenshots (correct one is 451), incorrect is 444 with the broken streak.
Idris
Salam Idris,
Sorry you had to face this issue — that does sound frustrating.
Can you please confirm if you’re still seeing the wrong streak count on your side? I just checked your data, and it’s showing the correct streak of 456 days from our end.
Let me know so I can assist further if needed.
Best regards,
Jahanzaib
I emailed support and they took care of it but thank you. I am cautious to open the app on my second phone though because I don’t want it to lose sync again. If the Kalaam team can let me know when it’s actually fixed then that would be great!
Glad to hear it’s been resolved. I’ll let you know once the syncing issue has been fully addressed. Thank you!
