App glitched and wiped my progress

Logged in couple days ago to find out my progress was wiped out. I had reached almost 80% understanding of the Quran. The “show familiar words” section still showed all the words I’d learned so far but the overall progress was shown to be under 3%. Explain this?

I had to retake the Arabic level test to get back up to 80% but the Surahs I had reached 100% on aren’t at 100% anymore. So I get “new words” from them that I already know

Sorry about that. Let us restore your progress. Trying to get to the bottom of this. It’s a rare issue. @Salah

Same thing happened with me i was like 63% and now it showing me to start all over again and on leadboard my points are shown as zero.

Assalaamu Alaikum @Arshia,

Apologies for the delay in responding.

Was this ever resolved on your end?

Raghda

Going from 0% to your old percantage helps revision + it doesn’t take u even half the time per day if u learned properly

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